The Head of IT Business Applications, Americas is a senior leadership role responsible for managing and optimizing the regional IT applications landscape. This role ensures the effective deployment, integration, and performance of core business systems (ERP, CRM, BI, and data platforms), while aligning IT capabilities with business priorities and digital transformation goals.
KEY RESPONSIBILITIES
IT Strategy & Business Alignment
• Define and execute the IT applications roadmap aligned with business priorities and transformation initiatives
• Act as a key interface between IT and business teams, ensuring solutions meet operational and commercial needs
• Partner closely with the Head of Digital & Data and regional leadership to drive value from IT investments
Systems, Integration & Delivery
• Lead deployment, integration, and optimization of core systems (ERP, CRM, BI, data architecture) across the Americas
• Drive ERP standardization and harmonization across multiple countries
• Oversee system reliability, performance, and application lifecycle management (upgrades, enhancements)
• Ensure successful delivery of IT projects on time and within budget
Governance, Adoption & Operations
• Ensure alignment with global IT standards, cybersecurity, and compliance frameworks
• Drive user adoption, change management, and training across business functions
• Manage external vendors and system integrators to deliver high-quality solutions
• Optimize IT costs, performance, and operational efficiency
EDUCATION
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field required
• MBA or equivalent is a plus
• Certifications such as SAP, PMP, or Agile are advantageous
EXPERIENCE
• 10–12 years of experience in IT applications or systems leadership roles
• Strong ERP experience (SAP or equivalent), including multi-country rollouts
• Proven track record managing complex IT programs and large-scale system deployments
• Experience operating in multi-country or regional environments (Americas preferred)
• Strong exposure to business processes (finance, supply chain, sales)
• Experience managing vendors, system integrators, and IT budgets
• Exposure to Brazil (Finance systems and localization) is a strong advantage
EXPERTISE
Systems & Architecture
• ERP leadership (SAP or equivalent) and enterprise application ecosystems
• Systems integration and data architecture alignment
Program Delivery & Governance
• Large-scale program and project management
• Governance, standardization, and process harmonization across regions
Business Enablement & Adoption
• Business process expertise across finance, supply chain, and commercial flows
• Change management and user adoption strategies
