RSS export of job opportunities - Only featured vacancies : No / Profile : Business-->Customer Service, Marketing-->Portfolio & Product Marketing, Operations & Production-->Supply Chain - Demand Planning

2026-1080 - Customer Service Representative - KAL

Wed, 01 Jul 2026 15:36:18 Z

Contract type : Permanent Contract
Position description :
As a Customer Service Representative - Key Accounts, you will play a central role in delivering an outstanding customer experience for our strategic customers. You will act as a trusted partner, ensuring seamless order execution, strong cross-functional coordination, and long-term account success. This role blends customer service excellence, account coordination, and commercial insight. You’ll work closely with Sales, and Marketing teams to understand customer needs, identify growth opportunities, and contribute directly to customer satisfaction and business performance. What you’ll do? Serve as the primary point of contact for key customer accounts, ensuring a high-quality, responsive service experience Manage order entry, proofing, and processing in SAP, ensuring accuracy and timely customer communication Coordinate with internal teams to resolve billing, credit, logistics, or service-related issues efficiently Support the onboarding of new customers, ensuring smooth setup and activation Partner with Sales and Marketing to support promotional initiatives, lead identification, and brand visibility Analyze customer buying patterns and product mix (SKUs) to identify upsell and cross-sell opportunities Maintain accurate records of customer interactions, order status, and account activity Stay informed on industry trends and product developments to provide relevant insights to customers Act as an escalation point for complex account matters, ensuring timely and effective resolution Why join us? Be part of MOTUL’s global legacy of performance, innovation, and passion in the automotive and mobility industry Work in a dynamic, collaborative environment that values teamwork, initiative, and creativity Thrive in a culture that celebrates excellence, continuous learning, and high-performance results Join a team where your work directly impacts customer satisfaction, operational excellence, and brand reputation

What you bring Academic background in Business Administration or a related field Minimum of 6 years of relevant professional experience in account management, customer service, or a related commercial role, preferably in the automotive aftermarket industry Proficient in Microsoft Office (Word, Excel, PowerPoint) Experience with ERP (SAP), CRM, and WMS systems highly preferred Strong communication, organizational, and analytical skills with a customer-first mindset Collaborative, team-oriented approach and ability to work cross-functionally
Location : Houston
Minimum level of education required : 3- Bachelor

2026-1059 - Demand Planning Lead

Thu, 04 Jun 2026 23:27:37 Z

Contract type : Permanent Contract
Position description :
Job Title : Demand Planning Lead Location : Houston, TX (onsite) Schedule : Full-time About the role The Demand Planning Lead supports the North America BU’s growth strategy and owns all linked supply chain initiatives surrounding demand planning, forecasting, inventories, and S&OP planning. 1. S&OP and Forecasting Lead the monthly S&OP process, ensuring cross-functional alignment, timely decision-making, and clear communication of risks and opportunities Design and improve standardized demand planning and S&OP processes to enhance scalability and efficiency Develop and maintain accurate demand forecasts across all channels (retail, distributors, Tier 1, eCommerce) Monitor forecast accuracy using KPIs, dashboards, and analytics Identify supply-demand imbalances and propose actionable, scenario-based solutions Partner with Channel Leads to improve forecast accuracy and service levels 2. Inventory Management Define and manage inventory strategies, including safety stock policies and ABC segmentation Drive initiatives to reduce excess and obsolete inventory (SLOB) and improve inventory health 3. Reporting, Analysis & Continuous Improvement Lead continuous improvement initiatives across planning processes, tools, and methodologies Collaborate with stakeholders across Supply Chain, Sales, Marketing, Customer Service, and key customers Ensure data accuracy and integrity within SAP, including master data management Maintain documentation and standard operating procedures for planning processes

Education / Qualification: Bachelor’s degree in Supply Chain, Business, Economics, Engineering, or a related field required Master’s degree or MBA is a plus Experience needed: 8+ years of experience in demand planning, supply chain, or related functions Proven experience managing or leading S&OP processes in a cross-functional environment Demonstrated track record of improving forecast accuracy, inventory performance, and planning processes Deep knowledge of key inventory performance metrics such as forecast accuracy, MAPE, bias, safety stock, ABC, etc. Experience in multi-channel environments (e.g., retail, distribution, eCommerce, Tier 1 accounts) Strong exposure to data-driven decision-making, forecasting, and inventory optimization IT Knowledge: ERP systems (SAP) Business analytics (Power BI) Microsoft Office Suite – excellent Excel capabilities Integrated Business Planning (IBP) Equal Opportunity Employer We are an equal opportunity employer and are committed to fostering an inclusive and diverse workplace.
Location : Houston
Minimum level of education required : 3- Bachelor

2026-1079 - Head of Product Americas

Tue, 02 Jun 2026 07:33:03 Z

Contract type : Permanent Contract
Position description :
The Head of Product Americas is a senior leadership role responsible for shaping and executing the regional product and portfolio strategy across a diverse and evolving market landscape. Reporting to the CEO, Americas, this role ensures the competitiveness, profitability, and relevance of the product portfolio while aligning closely with global innovation priorities. KEY RESPONSIBILITIES Product Strategy & Portfolio Management • Define and execute the regional product and portfolio strategy aligned with business and global innovation priorities • Manage the full product lifecycle, including launches, optimization, and SKU rationalization to reduce complexity • Ensure a competitive, relevant, and future-ready portfolio across markets Commercial Excellence & Growth • Drive pricing strategy, product positioning, and margin optimization • Support commercial teams with product expertise to strengthen go-to-market execution and product adoption • Lead category growth initiatives and diversification beyond core product segments Market Insight & Cross-Functional Leadership • Monitor market trends and competitor activity to inform strategic decisions • Track product performance and profitability, identifying improvement opportunities • Collaborate closely with R&D, Operations, and Sales to align strategy and execution

EDUCATION • Bachelor’s degree in Business, Marketing, Engineering, or a related field required • Advanced degree (MBA or equivalent) is a plus EXPERIENCE • 10–15 years of experience in product management or marketing within B2B environments • Strong track record in portfolio strategy, pricing, and margin management • Experience managing complex product portfolios across multiple markets • Demonstrated ability to drive product launches and lifecycle management • Experience working in industrial, lubricants, automotive, or related sectors preferred • Proven ability to operate in a market-driven, commercially focused environment EXPERTISE • Portfolio strategy and lifecycle management • Pricing strategy and margin optimization • Market analysis and competitive intelligence • Go-to-market strategy and product positioning • Product profitability tracking and performance management • SKU rationalization and complexity reduction • Cross-functional leadership across R&D, Sales, and Marketing • Strong commercial acumen combined with technical understanding • Ability to connect technical product attributes to customer value
Location : Houston
Minimum level of education required : 4- Master
Language / Level :
English : 3- Advanced
Language / Level :
Spanish : 3- Advanced

2026-1053 - Werkstudent Customer Service (m/w/d)

Fri, 17 Apr 2026 11:05:01 Z

Contract type : Work-Study Contract (Apprenticeship)
Position description :
Motul ist im Wandel: Etabliert als weltweit angesehener Hersteller von Hochleistungs- und Premiumschmierstoffen für Autos, Motorräder, Nutzfahrzeuge und Industrieanwendungen erfindet sich MOTUL immer wieder neu. Wie kann MOTUL einen Beitrag zu Trends neuer Mobilitätsformen leisten? Wie nachhaltig können die Produkte von MOTUL sein? Wie kann MOTUL neue Wege gehen und dabei die eigenen Kernkompetenzen auch für völlig neue Anwendungsgebiete und Märkte als innovatives Angebot zur Verfügung stellen? Diese Fragen beschäftigen uns heute. Denn wir denken heute schon an morgen. Tradition seit 1853 gepaart mit Innovation für alles, was noch kommt. Zur Unterstützung unserer Abteilung Customer Service suchen wir am Standort Köln ab sofort eine(n) Werkstudent Customer Service (m/w/d) DEINE AUFGABEN: LEIDENSCHAFT VERBINDET UNS! Unterstützung bei der Pflege, Prüfung und Aktualisierung von Kunden- und Stammdaten Operative Unterstützung im Tagesgeschäft des Customer Service Mitarbeit bei der Betreuung und Weiterentwicklung digitaler Kunden- und Bestellprozesse Unterstützung bei Tests, Analysen und Dokumentationen im Rahmen von System- und Prozessoptimierungen Mitwirkung an Projekten zur Automatisierung und Digitalisierung im Customer Service

DEIN PROFIL: QUALIFIKATION TRIFFT PERSÖNLICHKEIT! Eingeschriebener Student (m/w/d), z. B. im Bereich Wirtschaft, IT oder vergleichbar Sorgfältige, strukturierte und eigenverantwortliche Arbeitsweise Hohes Qualitäts- und Prozessverständnis Interesse an digitalen Systemen, Daten und Automatisierung Sicherer Umgang mit MS Office, insbesondere Excel SAP R/3 Kenntnisse wünschenswert, aber keine Voraussetzung Englischkenntnisse von Vorteil DEIN EINSTIEG? FREUE DICH AUF... Eine motivierende Unternehmenskultur mit flachen Hierarchien und gelebter Kollegialität Ein modern ausgestattetes und international geprägtes Arbeitsumfeld an unserem Standort in Köln am Butzweilerhof Herausfordernde Aufgaben mit individuell planbaren Weiterbildungsangeboten Homeoffice Möglichkeiten Eine geförderte Urban Sports Club Mitgliedschaft und immer frisches Obst, Kaffee und Wasser Wenn dich diese spannende Aufgabe interessiert und du den Anspruch hast, in einer dynamischen, zukunftsorientierten Firmengruppe etwas zu bewegen, dann bewerbe dich bitte hier auf unserer Karriereseite unter Angaben des möglichen Eintrittstermines. Wir freuen uns auf deine Bewerbung!
Location : Köln
Minimum level of education required : 3- Bachelor
Language / Level :
English : 2- Business fluent
Language / Level :
German : 4- Mother tongue