RSS export of job opportunities - Only featured vacancies : No / District : America-->USA-->Texas-->Houston

2026-1080 - Customer Service Representative - KAL

Sat, 06 Jun 2026 23:16:04 Z

Contract type : Permanent Contract
Position description :
The Key account Lead builds and maintains strong long-lasting strategic relationships with customers, becoming well in-tuned with customers’ business and target markets through providing exceptional customer account management, reviewing customer order patterns, and optimizing outbound orders. 1. Customer Relationship management · Build strong long-term relationships, identify challenges and opportunities to ensure success within the account. · Proactively analyze customer buying habits & patterns, create pro action, suggested orders & conduct outbound calls to customers. · Communicate with customers on any billing issue or credit holds. · Serve as the primary point of contact for key accounts, ensuring exceptional service and satisfaction. · Partner with internal teams including Sales, Marketing, Customer Service, and National Sales Managers, to ensure seamless customer experience. · Effective communication and collaboration between departments for the benefit of the customer. 2. Account growth and sales enablement · Review customer order patterns to identify opportunities for upselling and cross-selling. · Analyze SKU & add upsell complementary SKU to sell a full portfolio & sales mix. · Collaborate with the Sales and Marketing teams to develop and execute sales campaigns. · Follow up on new business leads and direct them to the appropriate Sales Representatives. · Stay up to date with industry trends and product knowledge to provide accurate and relevant information to customers. 3. Order and Process management · Enter, proof, and process orders in SAP for customer acknowledgment. · Monitor daily order activities to optimize fulfillment and maintain efficiency. · Track customer creation process and ensure customer onboarding process is successful. · Maintain accurate and up-to-date records of customer interactions, sales, and inventory.

Education / Qualification: 1) Bachelor's degree in Business, Sales, Supply Chain, or related field. Experience needed: 1) 3–5 years of experience in key account management, inside sales, or sales operations. 2) Experience in the lubricants, manufacturing, or industrial distribution sector is an asset. IT Knowledge: 1) ERP and CRM systems (SAP required) 2) Strong proficiency in Microsoft Office suite, excellent knowledge of Excel 3) Data analytics tools
Location : Houston
Minimum level of education required : 3- Bachelor

2026-1059 - Demand Planning Lead

Thu, 04 Jun 2026 23:27:37 Z

Contract type : Permanent Contract
Position description :
Job Title : Demand Planning Lead Location : Houston, TX (onsite) Schedule : Full-time About the role The Demand Planning Lead supports the North America BU’s growth strategy and owns all linked supply chain initiatives surrounding demand planning, forecasting, inventories, and S&OP planning. 1. S&OP and Forecasting Lead the monthly S&OP process, ensuring cross-functional alignment, timely decision-making, and clear communication of risks and opportunities Design and improve standardized demand planning and S&OP processes to enhance scalability and efficiency Develop and maintain accurate demand forecasts across all channels (retail, distributors, Tier 1, eCommerce) Monitor forecast accuracy using KPIs, dashboards, and analytics Identify supply-demand imbalances and propose actionable, scenario-based solutions Partner with Channel Leads to improve forecast accuracy and service levels 2. Inventory Management Define and manage inventory strategies, including safety stock policies and ABC segmentation Drive initiatives to reduce excess and obsolete inventory (SLOB) and improve inventory health 3. Reporting, Analysis & Continuous Improvement Lead continuous improvement initiatives across planning processes, tools, and methodologies Collaborate with stakeholders across Supply Chain, Sales, Marketing, Customer Service, and key customers Ensure data accuracy and integrity within SAP, including master data management Maintain documentation and standard operating procedures for planning processes

Education / Qualification: Bachelor’s degree in Supply Chain, Business, Economics, Engineering, or a related field required Master’s degree or MBA is a plus Experience needed: 8+ years of experience in demand planning, supply chain, or related functions Proven experience managing or leading S&OP processes in a cross-functional environment Demonstrated track record of improving forecast accuracy, inventory performance, and planning processes Deep knowledge of key inventory performance metrics such as forecast accuracy, MAPE, bias, safety stock, ABC, etc. Experience in multi-channel environments (e.g., retail, distribution, eCommerce, Tier 1 accounts) Strong exposure to data-driven decision-making, forecasting, and inventory optimization IT Knowledge: ERP systems (SAP) Business analytics (Power BI) Microsoft Office Suite – excellent Excel capabilities Integrated Business Planning (IBP) Equal Opportunity Employer We are an equal opportunity employer and are committed to fostering an inclusive and diverse workplace.
Location : Houston
Minimum level of education required : 3- Bachelor